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Managing extreme persistent and difficult workplace behaviours (Part 1)

4 November, 2015, 9:30 am - 4:30 pm

Difficult staff behaviour seems to be a growing problem in many organisations. Most people behave well most of the time, but problems can develop in the workplace with staff that show extreme, persistent and difficult behaviour

This unique workshop develops understanding and strategies to help managers and HR staff at all levels manage this small but very toxic group of any workforce.

Important note – This workshop looks at extreme difficult and manipulative behaviours that go beyond the plain awkward.

Suitable For

  • HR Professionals
  • Line Managers and supervisors
  • Business owners
  • Anyone who just doesn’t know where to start with this issue

Programme

This workshop seeks to cover the following:

  • Understanding extreme difficult behaviour (EDB)
  • Understanding how staff develop in to an EDB
  • Identifying the “Predator from the Prey”
  • Awareness of difficult personality types

The course will:

  • Develop strategies to manage extreme difficult behaviour in the workplace
  • Use of an active case study to identify language and behaviour of an EDB
  • Recognise key warning signs to help tackle extreme difficult behaviour at an early stage.

Course Tutor – Martin Smith PhD
Martin is an accredited member of the British Association of Counsellors and Psychotherapists, a life member of the Open University Psychological Society and a member of the Institute of Leadership and Management.

A senior lecturer in psychotherapy at Nottingham Trent University and independent training consultant, he specialises in extreme difficult behaviour in the workplace and personality issues which go well beyond simply awkward.

An Acas senior adviser will co-deliver this event, offering best practice workplace advice.

For more information and to book for this event, please visit ACAS.

Details

Date:
4 November, 2015
Time:
9:30 am - 4:30 pm
Website:
https://obs.acas.org.uk/ViewEvent.aspx?EventId=192082

Organiser

ACAS

Venue

Mansfield Town Football Club
Quarry Ln
Mansfield, NG18 5DA United Kingdom
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