Business need

Employers need to deal fairly but firmly with staff misconduct and handle employee complaints (grievances) consistently. You’ll learn new conflict management techniques and gain a deeper understanding of the legal background which underpins the tribunal process, including the Acas Code of Practice on Discipline and Grievance.

The law requires employers to act reasonably in their discipline of employees and in dealing with complaints. This is because poorly handled processes can lead to unnecessary and costly Employment Tribunals.

The industry recognised guide to managing discipline and grievance in the workplace is the Acas Code of Practice. Tribunals can increase penalties for employers who have not followed the Acas Code of Practice.

Having effective and compliant procedures in place can encourage people to observe the rules and maintain workplace standards. If staff problems are settled early they become less time-consuming, are less likely to damage working relationships, therefore improving staff motivation and productivity.

Suitable For

MDs, board members, staff and line managers, supervisors, HR and personnel professionals, heads of department, employee representatives.

Programme

• The Acas Code on disciplinary and grievance procedures: how to use it
• Resolving issues informally and when formal action is necessary
• Setting of clear rules and how to communicate them
• The importance of record keeping
• Holding a disciplinary or grievance meeting – and how to conduct it
• Deciding when an internal investigation is necessary and what it should consist of
• Taking appropriate action and the proper use of penalties and sanctions
• Dealing with appeals

For more information and to book for the event, please visit Acas